Shipping Policy

Last updated: October 25, 2026

Shipping area and cost

We deliver within the United States only. Shipping is free on all orders, with no minimum order value. We do not offer international shipping.

Processing and delivery

Orders are processed Monday to Friday, excluding public holidays. Our order cutoff is 2:00 PM Eastern Time. Orders placed after the cutoff, on weekends or public holidays begin processing the next business day.

Handling: 1–2 business days.
Transit: 3–5 business days after dispatch.
Estimated total delivery: 4–7 business days.

These are estimates, not guaranteed delivery dates. Carrier disruptions, severe weather and remote delivery locations may cause delays. We will contact you if we become aware of a material delay affecting your order.

Tracking and delivery details

Tracking information will be sent to your order email when available after dispatch. Please provide a complete, accurate delivery address and a working contact number. If access arrangements are needed for a large item, contact us before ordering. We will contact you if the carrier cannot serve your address; if we cannot deliver, we will cancel the order and refund any payment collected.

Delayed, damaged or missing deliveries

Contact us with your order number if tracking stops updating or an item arrives damaged or incomplete. Retain the packaging and take photographs where possible so we can investigate and arrange an appropriate remedy. Please contact us before refusing a delivery or returning an item. This request does not limit your rights for a faulty or incorrectly supplied product.

Contact us

Venzovra LLC
104 18th St S
Birmingham, AL 35233
United States

Email: support@venzovra.com
Phone: +1 505-528-5177
Support: Monday to Friday, 9:00 AM to 5:00 PM ET.